Terms & Conditions

Terms & Conditions (Retail Customers)

OVERVIEW

This website is operated by Bulk Mobiles (“we”, “us”, “our”). We provide an online retail platform offering mobile phones, accessories, and related products directly to consumers.

By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions (“Terms”). These Terms apply to all users of the site, including browsers, customers, and contributors of content.

If you do not agree to these Terms, you must not use our website.

We may update these Terms from time to time. Continued use of the website constitutes acceptance of any changes.

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian

  • You will not use our products for illegal or unauthorised purposes

  • You will not attempt to harm or disrupt the website (e.g. viruses, hacking)

We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service or cancel orders at our discretion.

You agree not to:

  • Copy, resell, or exploit any part of the website or service

  • Use our content without written permission

Payment information is securely processed and encrypted.

SECTION 3 – PRODUCT INFORMATION

We aim to ensure all product descriptions, images, and prices are accurate. However:

  • Colours may vary depending on your screen

  • Specifications may change without notice

  • Availability is not guaranteed

All products are sold for personal retail use only (not resale).

SECTION 4 – PRICING & AVAILABILITY

  • Prices may change at any time without notice

  • We reserve the right to withdraw products

  • Promotions may be limited or time-based

We are not liable for pricing errors but will contact you before processing incorrect orders.

SECTION 5 – ORDERS & PAYMENTS

We may:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel suspected reseller or bulk-buy orders

You agree to provide accurate billing and delivery information.

If we cancel your order, we will notify you and issue a refund where applicable.

SECTION 6 – DELIVERY

Delivery times are estimates only and may vary.

We are not responsible for delays caused by:

  • Couriers

  • Customs (if applicable)

  • External factors beyond our control

Risk of loss passes to you upon delivery.

SECTION 7 – RETURNS & REFUNDS

Retail customers are entitled to returns in line with applicable consumer protection laws.

You may:

  • Return items within 14 days of delivery for a refund (where applicable)

  • Request repair, replacement, or refund if goods are faulty or not as described

Conditions:

  • Items must be returned in original condition unless faulty

  • Refunds are processed after inspection

Please refer to our Returns Policy for full details.

SECTION 8 – THIRD-PARTY SERVICES

We may provide links to third-party websites or tools. We are not responsible for:

  • Their content

  • Their policies

  • Any transactions made with them

Use them at your own risk.

SECTION 9 – USER CONTENT

If you submit reviews, feedback, or content:

  • You grant us permission to use it

  • You confirm it is lawful and does not infringe rights

We may remove content at our discretion.

SECTION 10 – PERSONAL INFORMATION

Your personal data is handled in accordance with our Privacy Policy.

SECTION 11 – COOKIES

We use cookies to improve your experience:

  • Essential cookies are required for site functionality

  • Optional cookies require your consent

You can manage preferences via our cookie banner.

SECTION 12 – PRIVACY POLICY

We collect and use personal data to:

  • Process orders

  • Provide customer support

  • Improve our services

We do not sell your personal data.

You may request access, correction, or deletion of your data by contacting us.

SECTION 13 – ERRORS & OMISSIONS

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel orders affected by inaccuracies

SECTION 14 – PROHIBITED USES

You may not use the website:

  • For unlawful purposes

  • To violate intellectual property rights

  • To distribute harmful software

  • To harass or abuse others

Violation may result in termination of access.

SECTION 15 – DISCLAIMER & LIMITATION OF LIABILITY

Our website and products are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted service

  • Error-free operation

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential losses

  • Loss of data, profits, or business

Nothing in these Terms limits your statutory rights where applicable.

SECTION 16 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Bulk Mobiles and our affiliates, officers, employees, and partners from any claim arising out of:

  • Your breach of these Terms

  • Your misuse of the website

  • Your violation of any law or third-party rights

SECTION 17 – TERMINATION

We may suspend or terminate your access if you breach these Terms.

SECTION 18 – GOVERNING LAW

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms, the website, or any products or services provided shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept the changes.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms & Conditions should be sent to:

Email: retail@bulkmobiles.co.uk

End of Terms & Conditions